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FAQs

WATCH PROTECTION KITS 

Why should I buy this kit?

Engineered from cutting edge nano technology, our film has self healing abilities, and we understand this to be an important aspect of our kits. Regardless of how careful you are, chances are you will get scratches on your watch. Should this occur, don’t worry – under room temperature they will disappear within 24 hours and it would be like they were never there in the first place.

Does it look like tape?

Absolutely not. Our protection kits are near invisible to the eye, even when you look close up. You will not be able to tell once the kit is applied, it is transparent and does not affect the shine of the watch.

Does it add any weight onto the watch?

No, thanks to our advanced material technology our kits are negligible in weight.   

How long does it last?

Our protection kits can last up to 5 years. 

Does the application fluid react the metal?

The application fluid is safe to use on both precious metal and stainless steel watches. It also leaves no residue when removed.

Is it water resistant?

Yes, they are water resistant and contact with water will not effect the film. Our kits are also UV resistant, which enables them to maintain their aesthetical properties despite exposure to sunlight. Furthermore, they are also resistant to chemicals allowing you to use your watches they way you want, without the need to worry about scratching them.

Are The Watch Protection kits hard to apply?

Not at all, we have put together a complete package for you to apply in the comfort of your own home. Each kit comes with a detailed instructions leaflet. The whole process should take about 30 minutes or less. 

Are you going to cover more watches models in the future?

Yes, most definitely. We are all about precision and getting it right, if we haven’t already got the model you want, please get in contact with us.

TWPC REWARDS

How do I check my points balance? 

Your points balance is conveniently displayed in your account dashboard, allowing you to track your progress and plan your next rewarding experience.

Do my points expire? 

No need to worry about expiring points – we want you to take your time and enjoy the benefits when it suits you best.

How do I sign up? 

Signing up is a breeze! When placing an order, simply create an account during the checkout process. Your journey to earning points and unlocking exclusive rewards begins with just a few clicks.

I am a previous customer of yours. Do I still get points? 

Absolutely! We value your loyalty, whether you're a longtime customer or a new member. To make your experience even more rewarding, we've backdated points in line with your purchase history. So, every past purchase contributes to your points balance, bringing you closer to exciting discounts. Welcome back to the rewards journey!

I am experiencing issues with my rewards. What should I do? 

We're here to help! If you encounter any issues with your rewards, please reach out to us through the "Contact Us" page on our website. Our dedicated support team will promptly assist you in resolving any concerns and ensuring your rewards experience is seamless. Your satisfaction is our priority, and we appreciate your patience as we work to get everything sorted for you. Thank you for being a valued member of our community!