FAULTY, INCORRECT OR DAMAGED ITEM RECIEVED
Dear Valued Customer,
We apologise if you have received an incorrect, damaged, or faulty item. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please send an email to info@thewatchprotect.com with details of the problem and an accompanying photo. Rest assured, our dedicated team will review your case and get back to you within 48 hours to provide a solution.
Thank you for your understanding and cooperation.
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects. When you add a contribution to your order, 100% of that money is used to pay for additional carbon removal.


With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 62 million deliveries and removed over 44 thousand tonnes of carbon.
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.

