Dear Valued Customer,

We apologise if you have received an incorrect, damaged, or faulty item. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please send an email to info@thewatchprotect.com with details of the problem and an accompanying photo. Rest assured, our dedicated team will review your case and get back to you within 48 hours to provide a solution.

Thank you for your understanding and cooperation.